Resident Engagement Lead

Role: Resident Engagement LeadLocation: Harrow Civic Centre, Forward Drive, Harrow, HA3 8NT (Hybrid Working)Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow)Contract: Temporary - 3 months initially, with potential to extendHours: 36 hours per week, Monday to FridayWork Style: Hybrid working, including attendance at meetings and resident engagement events across the borough (some evening work may be required)Hourly Rate: 24.81 PAYE / 32.45 per hour UmbrellaPertemps Recruitment Partnership is recruiting for an experienced Resident Engagement Lead to join the Housing Assurance Team at the London Borough of Harrow. This is an exciting opportunity to play a key role in shaping how residents influence housing services, ensuring tenants and leaseholders are at the heart of decision-making.Working within the Insight and Housing Strategy Service, you will lead the development, delivery and evaluation of Harrow''s Resident Engagement Strategy, ensuring compliance with the Regulator of Social Housing''s consumer standards, Housing Ombudsman requirements and sector best practice.Key Duties:Act as the first point of contact for resident engagement across Housing Services.Lead the development, implementation and review of the Council''s Resident Engagement Strategy.Design and deliver innovative resident engagement opportunities, including consultation, feedback and co-production activities.Plan, coordinate and evaluate resident engagement programmes, ..... full job details .....