https://jobs.co.uk/job/resident-associate-deverell-smith-ltd--f71f5429-862d-4a4e-8c4a-4048ba673aab RSS feed for Resident Associate at Deverell Smith Ltd. en-gb Wed, 05 Aug 2026 11:35:26 GMT https://jobs.co.uk/job/resident-associate-deverell-smith-ltd--f71f5429-862d-4a4e-8c4a-4048ba673aab https://jobs.co.uk/job/resident-associate-deverell-smith-ltd--f71f5429-862d-4a4e-8c4a-4048ba673aab Mon, 03 Aug 2026 23:00:00 GMT Location: Barnet | Salary: £28000/annum Discretionary bonus | Type: Permanent | Key Responsibilities Leasing & Administration Respond to email and phone enquiries in a timely and courteous manner Respond to any customer queries and ensure that residents'' expectations are managed at all times Assist with preparation of check-in and check-out reports, completing property inductions with new residents Prepare inventories for apartments and ensure these are returned by new tenants Arrange utility registrations & council tax communications after residents move in Conduct viewings to prospective tenants, recording feedback on the CRM marketing system and sending follow-up emails Implement and support branded marketing campaigns Assist with deposit protection scheme set up and releases Assist with move in / move out customer journey procedures Assist with the collection of rents, ensuring collection and deposit on a timely basis Utilise the property management system to record various transactions and navigate tenant information, producing AST contracts and renewal contracts Report on feedback provided by team members as part of process development at required times; including attending and contributing to meetings to help develop these processes A... Permanent