Resident Advisor - Venti House

Our welcoming Resident Team at Venti House, Stratford are looking to appoint a Resident Advisor to join Fresh and help contribute to delivering an outstanding living experience for our residents. Venti House is our exciting student accommodation development, opening its doors to students for the very first time in September 2026. About the role As a Resident Advisor, you will work 37.5 hours per week on a rota basis, Tuesday to Saturday between 8:00am and 6:00pm. We re looking for individuals who are passionate about creating a welcoming, supportive, and vibrant community where residents feel at home. You will play a key role in building a positive living environment by organising engaging social events, managing communications through social media platforms, and using traditional communication methods to keep residents informed and connected. You will also support the wider team with administrative duties, including welcoming residents at reception, handling enquiries, and taking accurate rental payments to ensure the smooth and efficient running of the building. In this role, you will provide outstanding customer service via email, phone, and face-to-face interactions, acting as a key point of contact for residents. We re looking for someone who is solutions-focused, enthusiastic, and ready to make a real impact during an exciting new building opening. If you enjoy working closely with on-site colleagues, the wider business, and building strong relationships with ..... full job details .....