£12.71 per hour
About the Role
Based in Wembley, this full-time, temporary Resident Advisor position supports daily operations within a student accommodation setting. Commencing immediately, the role pays £12.71 per hour and involves shift work across all seven days. Serving as the primary contact for residents, the post holder handles enquiries through various channels and manages the check-in and check-out procedures. Additional duties include preparing rooms for new arrivals, assisting with luggage, and upholding a professional front-of-house atmosphere. Suitable candidates will possess strong interpersonal abilities and a service-oriented mindset, ensuring every resident interaction is handled with courtesy and efficiency throughout their stay.
Resident Advisor – £12.71 per hour – Temporary – Student Accommodation Wembley
A leading student accommodation provider is seeking a temporary Resident Advisor to support operations at their site in Wembley.
This is a full time temporary role to start ASAP working shifts across 7 days per week, paid at £12.71 per hour.
About the Role
The Resident Advisor will act as the first point of contact for residents, delivering exceptional customer service via email, phone and face‑to‑face. Responsibilities include:
- Supporting the check‑in and check‑out process
- Ensuring rooms are clean, prepared and ready for new arrivals
- Assisting residents with luggage and general enquiries
- Maintaining a welcoming, professional and efficient front‑of‑house environment
The ideal Resident Advisor will bring:
- Front‑of‑house experience in a customer‑facing role
- Customer service experience in a people‑focused environment
- Confidence using Microsoft Office and general IT systems
- Strong ability to handle queries and provide appropriate solutions
- Clear, confident verbal and written communication
- Excellent organisation and time‑management
- Ability to work independently and proactively
- A polite, friendly and approachable manner
- Strong interpersonal skills
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