£12.71 per hour
About the Role
A temporary Resident Advisor position is available across multiple London sites, paying £12.71 per hour. Working full-time or part-time over seven days, you will serve as the primary contact for residents, handling enquiries via phone, email, and in person. Duties include managing check-ins and check-outs, ensuring rooms are cleaned and prepared for arrivals, assisting with luggage, and maintaining a professional front-of-house standard. This role with Pertemps London requires strong customer service skills and the ability to work a flexible shift pattern over the coming months.
Resident Advisor – £12.71 per hour – Temporary – Multiple London Sites
A leading student accommodation provider is seeking temporary Resident Advisors to support operations across various London locations.
These roles will run over the next few months, offering full-time and part-time shifts across 7 days per week, paid at £12.71 per hour.
About the Role
The Resident Advisor will act as the first point of contact for residents, delivering exceptional customer service via email, phone and face‑to‑face. Responsibilities include:
- Supporting the check‑in and check‑out process
- Ensuring rooms are clean, prepared and ready for new arrivals
- Assisting residents with luggage and general enquiries
- Maintaining a welcoming, professional and efficient front‑of‑house environment
The ideal Resident Advisor will bring:
- Front‑of‑house experience in a customer‑facing role
- Customer service experience in a people‑focused environment
- Confidence using Microsoft Office and general IT systems
- Strong ability to handle queries and provide appropriate solutions
- Clear, confident verbal and written communication
- Excellent organisation and time‑management
- Ability to work independently and proactively
- A polite, friendly and approachable manner
- Strong interpersonal skills
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