Resident Advisor

Resident Advisor – £12.71 per hour – Temporary – Multiple London Sites
A leading student accommodation provider is seeking temporary Resident Advisors to support operations across various London locations.
These roles will run over the next few months, offering full-time and part-time shifts across 7 days per week, paid at £12.71 per hour.
About the Role
The Resident Advisor will act as the first point of contact for residents, delivering exceptional customer service via email, phone and face‑to‑face. Responsibilities include:

• Supporting the check‑in and check‑out process
• Ensuring rooms are clean, prepared and ready for new arrivals
• Assisting residents with luggage and general enquiries
• Maintaining a welcoming, professional and efficient front‑of‑house environment

• Front‑of‑house experience in a customer‑facing role
• Customer service experience in a people‑focused environment
• Confidence using Microsoft Office and general IT systems
• Strong ability to handle queries and provide appropriate solutions
• Clear, confident verbal and written communication
• Excellent organisation and time‑management
• Ability to work independently and proactively
• A polite, friendly and approachable manner
• Strong interpersonal skills