Reservations Manager

Reception and Reservations Manager - High-End Hospitality Operator

Location: Birmingham city centre

Salary: £37,000 per annum + bonus + amazing benefits packageOur client, a highly regarded and successful hospitality operator with a portfolio of unusual, breath-taking restaurant concepts, serving amazing food in prime locations, are looking for a highly experienced, commercially driven, well-networked and proactive Reception and Reservations Manager for their operation based in Birmingham city centre.The group is expanding with plans to open further restaurants and brands across the UK and overseas.Still relatively young yet highly successful with a fantastic reputation as an employer, they pride themselves for being ahead of their competitors and providing their guests with a unique dining experience.The role:Inspire your team to deliver the companies vision, to bring a unique and immersive dining experience to their guestsShow your experience and capability for managing high volume operations and busy service periodsDemonstrate an in-depth knowledge of booking systems such as Seven rooms and Opentable and understanding customers specific needs to deliver a unique experienceProvide guests with up to date and accurate information on the restaurant with a good knowledge of all food and drink offeringsAdapt your style to different situations and different customer requirementsInspire the team to deliver impeccable service with unwavering attention to detail to our guests throughout their time in the restaurantWillingness to share their knowledge with junior members of the team so they are continually learning and developingThe package:£37,000 per annum package + bonusHealth care plan50% off diningLong service awardsWagestreamDevelopment academiesCycle to work schemeEAP schemeWellness programmeMeals on dutyAnnual celebrationThis is a fantastic opportunity for the right candidate. If you feel you have what it takes and want to be involved, then please click apply.Hesketh James is committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics, or background.For other opportunities please see our ..... full job details .....