Reservations Coordinator

Reservations Coordinator Location: Neston, Wirrall (On site) Employment Type: Full-time Reports To: Company Directors Company Background Our client is a growing alternative / serviced accommodation provider offering high-quality, fully-furnished apartments and homes for short, medium and long stays. They''ve been proud to do so for 26 years! Their mission is to deliver exceptional guest experiences through operational excellence and attention to detail. As they continue to scale, they''re seeking an enthusiastic, proactive person to join their Reservations Team. About the Role Our client is looking for an experienced and detail-driven Reservation Coordinator to join their growing business in the UK serviced accommodation sector. Working closely with the Reservations and Operations teams, you will assist in managing bookings, communicating with guests, coordinating property availability, and supporting the day-to-day running of their portfolio. They are looking for someone with a positive attitude and a willingness to learn. Reservations Respond to guest enquiries via phone, email, and booking platforms Process new bookings, amendments, cancellations, and extensions Ensure reservation information is accurate across all systems Monitor occupancy levels and availability Support with rate updates and availability management through their in house platform Guest Communication Send booking confirmations, check-in instructions, and departure information Respond promptly and ..... full job details .....