https://jobs.co.uk/job/resales-and-staircasing-officer-hays-construction-and-property--4406f7a0-e700-414d-a70f-c70f71d37e23 RSS feed for Resales and Staircasing Officer at Hays Construction and Property. en-gb Tue, 28 Jul 2026 21:30:37 GMT https://jobs.co.uk/job/resales-and-staircasing-officer-hays-construction-and-property--4406f7a0-e700-414d-a70f-c70f71d37e23 https://jobs.co.uk/job/resales-and-staircasing-officer-hays-construction-and-property--4406f7a0-e700-414d-a70f-c70f71d37e23 Mon, 27 Jul 2026 23:00:00 GMT Location: London | Salary: £23.00 - £31.00/hour Competitive | Type: Temporary | Resales & Staircasing Officer London- Hybrid 3 days in the office 2 days working from home 3 months initially with potential to be extended -23.57 per hour PAYE, 35 hours per week, Monday to Friday Our client a large housing association is looking for an experienced Resales & Staircasing Officer to manage a caseload of shared ownership resales, staircasing transactions and ad hoc empty property disposals. The role will provide a customer-focused service to existing and prospective homeowners, guiding customers through the full transaction process from instruction through to legal completion. Key responsibilities: Manage a portfolio of resales, staircasing and void property disposals. Act as the main point of contact for customers throughout transactions. Ensure cases are progressed efficiently, accurately and in line with agreed targets. Liaise with solicitors, agents and internal stakeholders to resolve issues and deliver excellent customer outcomes. Support continuous improvement of processes and service delivery. Essential experience: Residential conveyancing experience. Strong customer service and case management background. Experience managing a high-volume w... Temporary