Resales Administrator

RESALES ADMINISTRATOR Trinity Estates • Competitive • Hybrid - Hemel Hempstead (12 month fixed term contract) ROLE OVERVIEW You will play a pivotal role in keeping leasehold sales and purchases moving smoothly, acting as the go-to contact for sellers, buyers, estate agents and solicitors. You''ll prepare and issue information packs, answer pre-sale enquiries, process assignments and ensure our records and finances are updated accurately at completion. Your work will reduce delays, keep residents informed and safeguard compliance for every transaction across our managed developments. To set you up for success, you will be office-based in Hemel Hempstead for your first six months for hands-on training, coaching and close team support. After that, you''ll move to a hybrid pattern with two days per week in the office. As part of the Odevo Group, you''ll benefit from established systems, clear processes and a supportive team culture that values accuracy, ownership and great service. ROLE EXPECTATIONS Most days, you will manage a busy shared inbox, triage and respond to solicitor and agent enquiries, and compile accurate, timely sales information packs. You''ll track cases from instruction to completion, raise and reconcile fees, update core systems and keep stakeholders informed so every sale progresses without unnecessary delay. WHAT SUCCESS LOOKS LIKE Information packs issued accurately and on time, with minimal follow-up required. Clear, proactive updates to residents, ..... full job details .....