Repairs Surveyor

Role Profile
The post holder will be a key contributor to delivering the revenue repairs service to approx. 10,500
tenanted homes, 3,000 garages and 700 corporate and commercial operational Council owned properties.
Key Accountabilities
? Assist in managing day to day repairs in both domestic and commercial buildings and ensuring that
the work is carried out to a high quality, represents excellent value for money and achieves a high
level of customer satisfaction
? Assist in managing the safety inspection programme to both domestic and commercial operational
properties, to ensure they are carried out in accordance to Regulations and in accordance with
service standards with respect to quality and timescales, legal obligations.
? Undertake surveys on properties to diagnose gas service faults and identify the most appropriate and
effective solution
? Support neighborhood housing officers in diagnosing and dealing with complex technical matters that
they may identify
? Raise day to day works orders and any necessary variation orders that are accurate and timely
? Raise follow up works orders, to ensure that systems do not fail, ensuring that these orders are
accurate and timely.
? Support neighborhood housing officers when dealing with no access cases for repairs and
inspections, assist in providing evidence so that offices can apply to the courts for access.
? Support the Building services team in relation to building services contracts.
? Liaise with contractors to ensure the specified works are clearly communicated and that they are in
possession of all necessary information concerning health and safety
? Provide risk assessments on health and safety hazards for contractors and any other visiting staff

before work commences.

Monitor the carrying out of gas service repair works and the precautions taken by contractors to
protect health and safety and ensure that any issues are raised and resolved as appropriate
? Maintain policies and procedures with respect to Regulations, contracts, statutory compliance
checks, safety inspections and ensure all certification is up to date.
? Liaise with the capital repairs and maintenance team regarding the referral of planned works
? Assist in the satisfactory resolution of any complaints or legal claims of disrepair received.
? Identify any costs that should be recharged to the tenant or leaseholder including provision of
evidence.
? Survey and specify all works related to insurance damage (fire, vandalism and natural disaster etc.)
and comply with agreed procedures.

Knowledge & Experience
Candidates must have substantial knowledge and experience in the following areas of business and will be
required to provide evidence of this:
? 2-years? experience of building surveying and inspection, including contract administration
? Knowledge of construction methods
? Knowledge of building faults including their diagnosis and appropriate remedial measures.
? Understanding of the legal framework relating to disrepair
? Understanding of how to work effectively with non-technicalstaff, tenants, leaseholders and building
users and delivering a customer focused service including providing for diverse needs
? Experience of using computer applications including Microsoft Word and Excel.
? Knowledge of construction health and safety legislation including the Construction Design and
Management regulations
? Knowledge of planning and building regulations
? Knowledge of other relevant legislation and good practice.
Qualifications
? Higher National Certificate or equivalent
? Current driving licence

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