Repairs Scheduler

Repairs SchedulerLocation: StratfordSector: Social HousingPay Rate: £19.49 per hour (Umbrella)Contract Type: Temporary/Ongoing (potential Temp-Perm)OverviewWe are currently seeking an experienced Repairs Scheduler to join a busy Social Housing team based in Stratford. This is an excellent opportunity for a highly organised individual with experience in repairs scheduling, planning, or administration within a housing or property maintenance environment.The successful candidate will play a key role in coordinating repair and maintenance works, ensuring appointments are scheduled efficiently and that tenants receive a high standard of customer service throughout the process.Key ResponsibilitiesSchedule and coordinate repair and maintenance appointments for operatives and contractors.Liaise with tenants, contractors, and internal teams to ensure works are arranged and completed efficiently.Monitor and manage repair jobs from initial booking through to completion.Update and maintain accurate records using scheduling and housing management systems.Respond to tenant enquiries and provide timely updates regarding repair appointments.Prioritise emergency and urgent repairs in line with service requirements.Ensure compliance with service level agreements and key performance indicators.Provide excellent customer service and resolve scheduling issues effectively.Person SpecificationEssential RequirementsPrevious experience in a Repairs Scheduler, Planner, Coordinator, or Administrative ..... full job details .....