Repairs Scheduler

Job Title: Repairs Scheduler Job Type: Permanant Full time 8am-5pm Monday to Friday with 30 minute break - Office based Location: Wisbech Rate of pay: £28,250 per annum We are currently recruiting on behalf of our client, a well-established contractor specialising in social housing repairs and maintenance, who are looking to appoint an experienced Repairs Coordinator to join their growing team.This is a busy and fast-paced role, ideal for someone who thrives in a high-volume environment and has previous experience within social housing, maintenance or repairs coordination.The successful candidate will be responsible for managing a busy repairs desk, handling both inbound and outbound calls with tenants, operatives, subcontractors and clients to ensure repairs are scheduled and completed efficiently within agreed timescales.Key Responsibilities: Handling a high volume of inbound calls from tenants reporting repairs and maintenance issuesMaking outbound calls to residents, operatives and subcontractors regarding appointments and job updatesScheduling and coordinating responsive repairs workPrioritising urgent and emergency repairs appropriatelyUpdating internal systems with accurate job notes and progress updatesLiaising with supervisors and engineers to ensure smooth delivery of worksMonitoring outstanding jobs and chasing updates where requiredDelivering excellent customer service at all times within a busy social housing environment Candidate Requirements: Previous ..... full job details .....