Repairs Planner

Repairs PlannerLocation: HuttonRate: Up to £19phContract: Temp to Perm Fortus Recruitment are currently working with a well-established organisation who are looking for an experienced Repairs Planner to join their team in Hutton on a temp-to-perm basis.The role will involve coordinating and scheduling repairs, managing operative diaries and ensuring works are completed efficiently and within agreed timescales.Key Responsibilities: Planning and scheduling repairs and maintenance works Allocating jobs to operatives and managing diaries Booking appointments with residents and customers Liaising with operatives, subcontractors and internal teams Keeping customers updated on repairs and appointments Monitoring outstanding jobs and ensuring works are progressed Managing access issues, cancellations and rebooking Dealing with customer queries and escalating issues where required Maintaining accurate records and updating relevant systems Ensuring jobs are completed within agreed timescales and SLAs General administration and support within the repairs team Skills and Experience: Previous experience as a Repairs Planner, Planner, Scheduler or similar Experience within social housing, property services, repairs or maintenance is desirable Strong organisational and time management skills Excellent communication and customer service skills Confident managing a busy workload and prioritising tasks Good IT and Microsoft Office skills Proactive and professional approach ..... full job details .....