Repairs Planner

Role Overview:We are currently recruiting for a Repairs Planner to join our team in located in Kingston Upon Thames.The Planner is responsible for overseeing the effective scheduling, resource planning, and logistical coordination of the organisation s repairs, maintenance, and planned works within the social housing portfolio.Responsibilities:Day-to-day planning of the operatives (direct and subcontractors) to ensure all jobs are adequately allocated, attended, FOW raised, jobs re-booked or closed off as necessary.Reviewing jobs on the system and feeding back into reports as well as raising any risks to Operational Management.Ensuring all appointments booked are met on time with correct allocation, operative and materials required.Jobs booked with residents always updated to ensure a positive customer experience.Checking/ allocating all booked jobs ahead of appointments.Daily tracking of jobs and PDA usage (Ops accepting, closing jobs, adding notes, FOWs, SORs etc.)Ensure all Ops diaries are reviewed to ensure appointments are met and closed off with FOWs at COP.Ensure all emergencies are appointed and allocated promptly (2 hours attendance) throughout the dayDaily Monitoring of jeopardy to ensure no jobs are booked out of target and monitor absence levels to ensue all jobs are completed.Daily monitoring of overdue orders. No more than 20 overdue jobs at any one time.Liaising and calling back completion sheets from subcontractors.Monitor allocations of work when ..... full job details .....