https://jobs.co.uk/job/repairs-operations-contract-manager-gilmartins--1caa0987-ce98-48be-bf19-1f26107a3395 RSS feed for Repairs Operations Contract Manager at Gilmartins. en-gb Sat, 27 Jun 2026 19:48:28 GMT https://jobs.co.uk/job/repairs-operations-contract-manager-gilmartins--1caa0987-ce98-48be-bf19-1f26107a3395 https://jobs.co.uk/job/repairs-operations-contract-manager-gilmartins--1caa0987-ce98-48be-bf19-1f26107a3395 Fri, 26 Jun 2026 11:51:41 GMT Location: Houghton Regis | Salary: 10000-500000 Annual | Type: Permanent | Contract Manager (Repairs Operational Environment) Location: Houghton Regis (Office Based) This is not site based 45 hours per week We are looking to appoint a high-performing experienced Operations Contract Manager to take full ownership of a reactive repairs contract. This is a fully office-based role with accountability for operational delivery, commercial performance, and client relationships, leading office teams and managing a dispersed frontline workforce. What Success Looks Like Success in this role is delivering a high-performing, well-controlled contract where KPIs, customer satisfaction, and margin are consistently achieved supported by a structured, accountable team and strong client confidence in delivery. The Role You will act as the owner of the contract, responsible for ensuring service delivery is consistently achieved in line with KPI, SLA, and commercial targets, while maintaining compliance and driving continuous improvement. Key Responsibilities Take full ownership of contract performance, ensuring KPIs, SLAs, and client expectations are met and exceeded Lead and manage office-based scheduling teams (planners/controllers), driving structure, discipline, a... Permanent