Repairs Manager (Interim)

Responsive Repairs ManagerLocation: Greater Manchester (hybrid / on-site across housing stock)Salary: Competitive, dependent on experienceContract: 3 monthsAbout the RoleWe''re looking for an experienced Responsive Repairs Manager to lead the delivery of a high-quality, customer-focused repairs service across a diverse housing portfolio.You''ll be responsible for ensuring responsive and emergency repairs are completed safely, efficiently and right first time, while meeting service standards, budgets and regulatory requirements. This is a key leadership role with real impact on residents'' homes and satisfaction.Key ResponsibilitiesLead and manage the day-to-day delivery of a responsive and emergency repairs serviceEnsure repairs are completed within agreed timescales, budgets and KPIsChampion a customer-first approach, driving high levels of resident satisfactionAct as an escalation point for complex repairs, complaints and service failuresEnsure full compliance with health and safety legislation and housing standardsManage and monitor contractor performance to ensure quality, safety and value for moneyControl budgets and identify opportunities for efficiencies and service improvementLead, motivate and develop a team of supervisors, operatives and support staffUse performance data to drive continuous improvement and service transformationWhat We''re Looking ForEssential:Proven experience managing a responsive repairs service, ideally within social housing or a similar ..... full job details .....