https://jobs.co.uk/job/repairs-customer-resolutions-team-leader-adecco--8670b1e1-f5bc-4d2e-a274-09053bc79c59 RSS feed for Repairs Customer Resolutions - Team Leader at Adecco. en-gb Thu, 30 Jul 2026 19:34:29 GMT https://jobs.co.uk/job/repairs-customer-resolutions-team-leader-adecco--8670b1e1-f5bc-4d2e-a274-09053bc79c59 https://jobs.co.uk/job/repairs-customer-resolutions-team-leader-adecco--8670b1e1-f5bc-4d2e-a274-09053bc79c59 Wed, 29 Jul 2026 23:00:00 GMT Location: South Croydon | Salary: £190 - £253/day Umbrella, PAYE, Holiday, Pensions Scheme | Type: Contract | Job Title: Senior Repairs Customer Resolution Officer Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) Daily rate: -190.23 PAYE / -253.08 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We''re looking for an experienced Senior Repairs Customer Resolution Officer to join our Property Services team and play a key role in delivering outstanding customer outcomes across our repairs service. This is an excellent opportunity for someone with a strong background in repairs, complaints resolution and customer service within social housing , who has experience supervising or coordinating colleagues and enjoys leading by example. You''ll manage complex customer cases, support disrepair investigations, oversee complaint responses, and act as a key link between operational teams, contractors and residents. You''ll also provide day-to-day leadership, support and guidance to a small team, helping to drive performance and excellent customer service standards. Key Responsibilities Investigate and manage complex repairs, complaints ... Contract