https://jobs.co.uk/job/repairs-customer-resolutions-team-leader-adecco--148498d7-cd40-496b-948a-eb1716488550 RSS feed for Repairs Customer Resolutions - Team Leader at Adecco. en-gb Sat, 01 Aug 2026 23:13:59 GMT https://jobs.co.uk/job/repairs-customer-resolutions-team-leader-adecco--148498d7-cd40-496b-948a-eb1716488550 https://jobs.co.uk/job/repairs-customer-resolutions-team-leader-adecco--148498d7-cd40-496b-948a-eb1716488550 Sat, 01 Aug 2026 11:52:33 GMT Location: South Croydon | Salary: 190.00-190.00 Daily | Type: Contract | Job Title: Senior Repairs Customer Resolution OfficerLocation: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory)Daily rate: 190.23 PAYE / 253.08 UmbrellaContract Length: 3-month contract (possibility of extension)Working Pattern: Full Time, Monday - Friday, 36 hoursASAP Start About the RoleWe''re looking for an experienced Senior Repairs Customer Resolution Officer to join our Property Services team and play a key role in delivering outstanding customer outcomes across our repairs service.This is an excellent opportunity for someone with a strong background in repairs, complaints resolution and customer service within social housing, who has experience supervising or coordinating colleagues and enjoys leading by example.You''ll manage complex customer cases, support disrepair investigations, oversee complaint responses, and act as a key link between operational teams, contractors and residents. You''ll also provide day-to-day leadership, support and guidance to a small team, helping to drive performance and excellent customer service standards.Key ResponsibilitiesInvestigate and manage complex repairs, complaints and customer resolution cases.Support disrepair... Contract