https://jobs.co.uk/job/repairs-customer-resolution-officer-adecco--e6980a28-dd25-4653-be1c-6799081a2093 RSS feed for Repairs Customer Resolution Officer at Adecco. en-gb Fri, 31 Jul 2026 01:25:43 GMT https://jobs.co.uk/job/repairs-customer-resolution-officer-adecco--e6980a28-dd25-4653-be1c-6799081a2093 https://jobs.co.uk/job/repairs-customer-resolution-officer-adecco--e6980a28-dd25-4653-be1c-6799081a2093 Wed, 29 Jul 2026 23:00:00 GMT Location: South Croydon | Salary: £18.92 - £25.03/hour Umbrella, PAYE, Holiday, Pensions Sch | Type: Contract | Job Title: Repairs Customer Resolution Officer Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) Hourly rate: -18.92 PAYE / -25.03 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start We are seeking a proactive and customer-focused Repairs Customer Resolution Officer to join our Property Services team. In this key role, you will help ensure residents receive an excellent repairs and maintenance service by managing complex repairs cases, supporting complaint resolution, and acting as a vital link between customers, contractors, and internal teams. Working within a fast-paced housing environment, you will investigate and manage repairs and disrepair cases, coordinate stakeholders, monitor contractor performance, and ensure customer issues are resolved efficiently and professionally. Key Responsibilities Manage complex repairs and disrepair case investigations from initial enquiry through to resolution. Provide high-quality customer service and case management support. Liaise with residents, contractors, surveyors, tenancy teams, and other s... Contract