Repairs Coordinator

KC Group are recruiting Repairs Coordinators on behalf of a leading housing and property maintenance organisation. This is a temporary opportunity offering an hourly rate of £15.01 per hour, working full-time, Monday to Friday, with a hybrid working pattern of 1 day per week from home. Are you an organised and customer-focused administrator with experience coordinating repairs, managing workloads, and liaising with customers and contractors? We''re looking for a Repairs Coordinator to support the delivery of a responsive repairs service, ensuring customers receive an efficient and high-quality experience. Key Responsibilities of the Repairs Coordinator role: Managing repair work orders from initial request through to completion. Acting as a key point of contact for customers, contractors, and internal teams. Scheduling appointments and coordinating repair and maintenance works. Monitoring outstanding jobs and ensuring works are completed within agreed service levels. Updating internal systems and maintaining accurate records. Handling customer enquiries and resolving issues professionally. Liaising with contractors and suppliers to ensure timely completion of repairs. Producing reports and supporting operational performance monitoring. To be considered for the Repairs Coordinator role: Previous administration, scheduling, repairs coordination or customer service experience. Excellent communication and organisational skills. Strong IT skills, including Microsoft Office. ..... full job details .....