Repairs Co-ordinator

Repairs Co-ordinatorLeicesterPermanent£24,800 per annumFull time hours Monday to FridayBenefits: 28 days holiday (including bank holidays), Pension scheme, Free on-site parkingWe''re looking for a Repairs Co-ordinator to join a busy and supportive team in the Leicester area.As a Repairs Co-ordinator, you''ll be the first point of contact for customers reporting maintenance issues and breakdowns, making sure everything is logged, coordinated and resolved efficiently.This Repairs Co-ordinator role is fast-paced and customer-focused, with lots of phone and email contact, arranging repairs and keeping customers updated throughout the process.If you enjoy staying organised, solving problems and speaking with customers, this Repairs Co-ordinator position could be a great next step.As a Repairs Co-ordinator, you will:Take calls and emails from customers reporting repairs and maintenance issuesLog and manage repair requests on internal systemsCoordinate contractors and schedule repair workKeep customers updated on progress and timescalesMaintain accurate records and update job informationProcess invoices and track maintenance spendSupport health and safety record keepingProvide general admin support to the wider teamWhat we''re looking forExperience in customer service, admin or coordinationConfident communication skills, especially on the phoneStrong organisation and ability to manage a busy workloadGood attention to detailComfortable using Microsoft OfficeA proactive, can-do ..... full job details .....