Repairs Assistant

Your new company
We are currently recruiting for a Repairs Assistant to join a busy Housing Association on an initial 3-month temporary contract.This is an excellent opportunity for someone with previous maintenance/repairs assistant experience who enjoys working in a fast-paced environment and supporting the delivery of responsive repairs services.Your new role

• Act as a first point of contact for tenants reporting repairs and maintenance issues.
• Log and process repair requests accurately within the housing management system.
• Liaise with contractors, operatives, and tenants to schedule appointments and monitor progress.
• Provide updates to tenants regarding outstanding repairs and maintenance works.
• Raise works orders and ensure all associated records are maintained accurately.
• Monitor contractor performance and assist with repairs administration.
• Handle incoming calls, emails, and correspondence relating to repairs enquiries.
• Support the wider housing team as required.

What you''ll need to succeed

• Previous experience in a repairs assistant role.
• Experience within social housing, property, repairs, maintenance or construction.
• Excellent communication and organisational skills.
• Strong IT skills, including experience using Microsoft Office packages.
• Ability to manage a busy workload and prioritise effectively.
• A professional and customer-focused approach.

What you''ll get in return
2-3-month contract initially - likely to be extended
Competitive Hourly Rate
Hybrid working

What you need to do now
If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now.
If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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