Repairs and Voids Surveyor

As a Repairs and Voids Surveyor based in London, you''ll play a key role in ensuring properties are well-maintained and ready for occupancy. You''ll be responsible for overseeing repair works and managing void properties, making sure everything runs smoothly and efficiently.

Client Details

Our client is a community-focused housing organisation responsible for managing a diverse residential portfolio of approximately 1,700 homes and 500 leasehold properties across South London. Their stock includes purpose-built flats, tower blocks, and Victorian properties, providing a varied and technically rewarding environment for housing professionals.

Following a recent restructure within Property Services and continued investment in front-line housing services, they are seeking an experienced Repairs Surveyor to join their growing team. This is an excellent opportunity for a Building Surveyor, Repairs Surveyor, Technical Surveyor, Voids Surveyor, or Property Maintenance professional to play a key role in delivering responsive repairs, void property turnaround, damp and mould inspections, contractor management, and customer-focused housing services.

Description

• Lead the delivery of void property inspections and responsive repairs surveying activities across a residential housing portfolio.
• Carry out pre-void inspections within agreed service level timescales and assess properties against lettable standards.
• Categorise void properties and develop appropriate scopes of work based on complexity, condition, and turnaround targets.
• Raise works orders using housing management systems, ensuring repairs are instructed accurately and within required timescales.
• Undertake pre-inspections, work-in-progress inspections, post-inspections, and snagging inspections to verify quality and compliance.
• Accurately diagnose building defects, repair failures, component deterioration, and maintenance requirements.
• Diagnose condensation, ventilation failures, water ingress, insulation deficiencies, and other property-related damp and mould issues.
• Ensure compliance with Awaab''s Law timeframes, statutory obligations, and internal service standards.
• Record inspection findings with full photographic evidence and detailed technical reports.
• Manage repair cases through to completion, ensuring all records, updates, and documentation are accurately maintained.
• Undertake condition surveys and technical inspections as required to support responsive maintenance and asset management activities.
• Identify HHSRS hazards and escalate significant health and safety concerns where necessary.
• Monitor repair expenditure and ensure value for money through accurate diagnosis, specification writing, and contractor management.
• Liaise with residents, contractors, consultants, and internal stakeholders regarding repair requirements, programmes, and timescales.
• Ensure homes meet the Decent Homes Standard and Homes (Fitness for Human Habitation) requirements.
• Support the identification and referral of major works, component replacements, and capital investment opportunities.
• Provide technical advice to operational teams on repairs, maintenance, damp and mould, and property condition matters.
• Attend contractor performance meetings and contribute to service improvement initiatives.
• Maintain accurate inspection records across relevant housing management and compliance systems.
• Promote excellent resident satisfaction through proactive communication, professional conduct, and effective case management.
• Ensure all activities are delivered in accordance with legislative requirements, regulatory standards, health and safety obligations, and organisational procedures.

Profile

• Educated to HNC, HND, Level 5 qualification, or above in Building Surveying, Construction, Property Maintenance, or a related discipline.
• Equivalent experience will be considered where supported by a strong track record in housing repairs and surveying.
• Proven experience delivering repairs surveying, property inspections, and void management within residential or social housing environments.
• Experience carrying out pre-inspections, post-inspections, snagging inspections, and contractor quality assurance activities.
• Strong knowledge of responsive repairs, void property management, and building maintenance practices.
• Experience diagnosing building defects, damp and mould issues, condensation, water ingress, and repair failures.
• Understanding of Awaab''s Law and its implications for social housing providers.
• Knowledge of HHSRS, Decent Homes Standard, Homes (Fitness for Human Habitation) Act, Landlord and Tenant Act 1985, and associated housing legislation.
• Experience managing contractors and monitoring performance against KPIs, quality standards, and service delivery requirements.
• Experience producing schedules of work, specifications, inspection reports, and technical documentation.
• Working knowledge of repairs and housing management systems, including NEC or equivalent platforms.
• Strong customer service, communication, and stakeholder management skills.
• Excellent report-writing and diagnostic surveying capability.
• Good understanding of health and safety legislation, building regulations, and compliance requirements.

Job Offer

• -45k50k
• Opportunity to join a growing Property Services team following a significant organisational restructure.
• Key role responsible for repairs surveying, void management, and damp and mould inspections.
• Diverse housing portfolio including Victorian housing, purpose-built flats, and tower blocks.
• Opportunity to directly improve housing quality, resident satisfaction, and regulatory compliance.
• Predominantly site-based role with properties located within a compact South London patch.
• Hybrid working arrangement with one day per week working from home.
• Stable and secure housing sector employer with a strong commitment to investment in homes and services