Repairs and Maintenance Quantity Surveyor

Reporting to: Reactive Maintenance Director
Start Date: Immediate
Working Hours: Mon – Fri, 8am – 5pm
Probation Period: 6 months
Job Type: Full Time, Permanent
Job Location: Southgate, Office Based, Various sites

JOB DESCRIPTION

Our business:

• East West Compass is owned by East West Connect Group and was created for the purpose of delivering responsive repairs and maintenance works alongside other revenue generating work streams and contracts to leading industry clients. The long-term goal is to provide services for social housing clients throughout London and the Southeast of England
• The following job description is intended as a guide and is not exhaustive. All members of staff are expected to fulfil their roles in a flexible, proactive and problem-solving manner.
• Many East West Compass staff will from time to time carry out different or additional roles in order to maintain the flexibility and needs of East West Compass business or the needs of particular clients, consultants and projects.
• The role is a key support position working with the operation teams and Director of Maintenance to help run and grow the business. 

Role overview:

• Working as part of a localised team alongside the existing group commercial teams and on the company’s Reactive and Planned Maintenance Social Housing and Refurbishment projects and helping develop the systems and process to allow greater volume of works to be managed.
• Experience of a repairs and reactive maintenance environment is essential, we use total mobile CAFM software system.
• Work with NHF schedule of rates when pricing works.
• Promote the company ethos of working in an open, honest and transparent manner at all times
• Responsible comply with supply chain protocol to delivered safely, on time, within budget and to the agreed quality whilst exceeding client expectations, minimising risk and maximising opportunity for EWC and its clients.
• To understand, promote and implement as appropriate the company SHEQ (Safety, Health, Environmental & Quality) ethos and ensure all employees and subcontractors do the same, being responsible for ensuring that SHEQ requirements are upheld to the highest of standards at all times

Superiors and Subordinated:

• This role will report to the Reactive Maintenance Director, Commercial Director, Managing Director and Chairwomen.
• They will also work as part of a wider team with Admin, Operations, Commercial, Accounting, plus Clients and all stakeholders.

Hours of Working and Annual Leave:                                                                

• Standard working hours are 8am to 5pm, Monday to Friday with 1hr lunch
• 20 days annual leave excluding public holidays

MAIN DUTIES

SHEQ:

• Comply and promote SHEQ policy and strategy to all supply chain.
• Liaise with the Management Team and SHEQ Manager to ensure that SHEQ initiatives are implemented.
• Support, promote and develop an open, honest and transparent SHEQ culture at all levels of framework delivery.
• Responsible for ensuring that SHEQ compliance is integral in our commercial planning and management of our projects, from tender stage to Practical Completion, issue of H&S Files and making good of defects accordingly

Leadership:

Leadership of the commercial delivery of the project or contract endeavouring, wherever possible, to resolve difficulties in a non-adversarial manner.

Identify critical success factors, trends, cost outlays and KPIs and feed back into reporting systems or to management to address or recover costs.

Provide commercial direction, focus and consistency across the project teams.

Resource allocation and control, including supply chain and directly-employed staff Lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve the best performance levels and to meet the company’s needs

Ensure that poor performance is not tolerated and is remedied via support, training or disciplinary action

Recognise and encourage excellent performance

Reporting:

Report to the Directors.

Provide honest, open and transparent reporting to the Senior Management team and Directors at all times, ensuring that the same is obtained from the project teams in a consistent manner/format

Attendance, preparation and reporting as required for all meetings in relation to the project

Ensure that the required level and quality of information flows in a timely manner between the site delivery teams, supply chain, senior management team and client team

Planning & Programming:

Provide a structured approach to project planning tasking consideration of  health and safety, execution methods and quality.

Identify critical success factors and KPIs and feed back into reporting systems, client reporting and invoicing.

Resource allocation and control, including supply chain and directly-employed staff, in liaison with the rest of the project team

Liaise with and guide the project team as required with programming, from overall project programme to detailed task scheduling, ensuring that updated programme information is available at all times

Monitoring of all material purchasing and supply for the project to ensure that the associated quality and time constraints are met

Coordinate and support procurement activities in line with the project team to ensure the timely appointment of suitable subcontractors and suppliers to provide adequate resources and expertise to achieve required quality and timescales

Management and control of sub-contract accounts and variation accounts

Change management control looking at chargeable rates not included in contract and efficient use of SoR to reclaim costs.

Managing material procurement in line with contract and programme requirements whilst maximising buying opportunities

To manage the day to day cost control, monitoring and reporting on a designated project(s)

Develop an understanding of the designated contract, specification and pricing ensuring compliance with conditions throughout

Assist the Project team with subcontractor selection and ensure the chosen subcontractor has the appropriate order and information to carry out their work

Liaise with the Project team over contractual issues and take action as required

Measure progress, submit valuations, submit final accounts and retention release and monitor receipt of payment in a timely manner

Process subcontractor requests for payment

Completing a monthly cost / valuation report and cash flow for the designation project(s) and general management of the costs throughout the process to ensure efficiency and reclaim.

Where appropriate, assist with estimates and negotiations for future projects or phases

Ensure the company is neither compromised nor disadvantaged by an contractual or financial arrangement

Manage the costs on a project to ensure both the company and the client is fully advised of the cost situation

Ensure timely cash flow management for the Client, the company and the supply chain

Assisting the development and training of trainee and assistant surveyors

Client Liaison:

Liaison with the client and contract administrator on both a formal and informal basis

Ensure high client satisfaction is being achieved and constantly look to improve our client relationship

Ensure projects are being planned and resourced accordingly both internally and externally

Monitor and inspect projects regularly to ensure that quality benchmarks are being adhered to, key performance indicators are met and target timescales achieved

SKILLS & KNOWLEDGE

Confident oral and written communication skills

Financial and commercial awareness

Communicate in a timely and effective manner with all those who have a stake in the work

Knowledge and Ability to use and develop CAFM maintenance system and invoicing.

Effectively manage time to meet deadlines

Mentor and support others

Ability to negotiate and influence

Previous experience within Commercial and cost management

Up to date relevant knowledge of building legislation

Up to date relevant knowledge of Health and Safety legislation

Experience in reactive maintenance ideally with knowledge of PPP (price per property contracts)