Repairs and Maintenance Lead

We are seeking an experienced candidate to join the Asset Management and Compliance team, within Housing Services, to support the delivery of responsive repairs and voids works

Rate of Pay: -300 Per Day

Hours: 37 hours a week Monday to Friday 8am to 4pm

The ideal candidate will have a strong social housing background and technical understanding of property maintenance / construction. They should possess the knowledge to deliver effective and efficient property maintenance services to customers by working closely with internal stakeholders, customers, and third-party contractors to meet commercial, operational, safety and satisfaction performance.

The role has no line management responsibilities, but the successful candidate will be responsible for day-to-day operations, and work closely with back-office staff, surveyors, management, customers, as well as being a key liaison with third party contractors.

Duties:

• Organise third-party contractors to deliver responsive repairs and void works.
• Review work order schedules and ensure quality outcomes and cost-effective services.
• Ensure compliance with health and safety regulations as well as policies and procedures.
• Complete on-site safety and quality assurance checks of responsive repairs and void works.
• Support with contract management duties of third-party contractors to ensure performance is achieved across key variables.
• Support with complaint investigations by visiting complainants, collating evidence, and providing information in the required timescales.
• Support the Asset Management and Compliance team with service improvements as required.

If this is of interest please let me know