Repairs and Maintenance Coordinator

Repairs and Maintenance CoordinatorLocation: Harrow, North West London Salary: Up to 32,000 per annum Contract: Full Time, PermanentSellick Partnership is supporting a well-known, well-loved organisation in North West London with the recruitment of an experienced Customer Services and Adminstrative candidate to join their teamsThis is a varied office-based role where you will play a key part in coordinating maintenance works, supporting customers and engineers, monitoring operational performance and ensuring excellent service delivery across a fast-paced environmentKey duties of Repairs and Maintenance Coordinator role includes:Schedule and coordinate repairs, maintenance and servicing appointmentsManage engineer diaries to maximise productivity and service deliveryAct as a key point of contact for customers, residents, engineers and suppliersProvide regular updates on appointments, job progress and completed worksHandle customer enquiries and support complaint resolution processesProduce reports and monitor operational KPIs and service performanceSupport quotation, invoicing and purchase order administrationMaintain accurate records across internal systems and databasesAssist with process improvements to enhance customer service and operational efficiencyPreferred experience includes:Experience in scheduling, planning or service coordination.Strong customer service and communication skills.Excellent organisational and administrative abilities.Experience managing multiple ..... full job details .....