Negotiable
We’re looking for a confident, adaptable administrator ideally from a Sales or Production environment to join an expanding manufacturing business near Camberley. This position supports the administration of customer repairs for a range of equipment and ensures maximum customer satisfaction and compliance with shipping regulations.
The Repair Administrator will:
- Progress goods received for repair, ensuring all internal vetting processes are completed prior to acceptance of the goods for repair.
- Obtain authorisation from the Quality Department for approval if goods are within warranty period.
- Attend weekly meetings to monitor all customer repairs, liaising with the Repair Department and customers to manage and meet demands.
- Prepare quotations for repaired goods and process POs from customers.
- Coordinate the shipment of repaired goods back to customers across the world.
- Produce accurate and timely invoices to customers for all repair orders.
- Respond to customer queries, seeking answers from other departments as required.
- Arrange collections from suppliers both in the UK and overseas on behalf of the Purchasing team.
Training will be given and the ideal candidate for this role will be a confident communicator who enjoys ‘mucking in’ and taking ownership of their work. The position could suit a '2nd jobber' or someone with more experience.
Hours are 8.30am to 5.00pm with an hour for lunch, or 8.30am to 4.30pm with a half hour lunch and this business is offering hybrid working and a friendly, team-orientated culture.
Great benefits are offered including 25 days holiday (with the option to purchase up to 5 days annual leave), a generous pension scheme, Westfield Health Plan, employee assistance programme, life assurance, cycle to work scheme, recruitment referral scheme, and Christmas shutdown.
Negotiable