Rent and Service Charge Specialist

Rent and Service Charge Specialist Salary £44,376 a year Location Stoke-on-Trent Hours per week 35 Contract type Permanent This is an exciting opportunity to join Honeycomb Group at a pivotal moment of growth and transformation. As a newly created role within our expanding organisation, it offers the chance to shape how we set, manage and communicate rents and service charges, and to make a meaningful impact on the services we provide to customers. You ll be joining a forward-thinking environment where collaboration is valued, ideas are encouraged, and there is real momentum behind improving how we deliver fair, transparent and high-quality housing services. You ll be responsible for setting and reviewing rents and service charges, ensuring customers and colleagues receive clear, accurate and timely information on how service costs are recovered across our properties. Acting as the in-house expert, the postholder will draw on regulatory knowledge, best practice and an understanding of residents housing needs to ensure Honeycomb s approach is compliant, transparent, fair and delivers value for money. You will also provide expert advice and support to internal teams, helping to ensure rent and service charge processes run smoothly, efficiently and in line with regulatory standards and relevant legislation. What you ll do: Ensure rent and service charge setting is accurate, compliant with legislation, regulatory standards, contracts and internal policies. ..... full job details .....