Rent and Service Charge Manager

Ready to step up? Whether you''re already leading a team or looking to take that next career step into management, we''re interested to hear from you!If you have solid experience within a housing sector rents team, this is your opportunity to lead a team of 3 responsible for rent income, service charge budgets, arrears management and more.As the subject matter expert, you will oversee day-to-day rent functions, manage annual rent and service charge increases, and ensure processes comply with housing regulations and financial controls.Key Responsibilities:Team Leadership: Lead, train, and develop a dedicated team of three.Rent Accounting: Manage accurate records, raise the rent debit, handle adjustments, and monitor income and arrears.Service Charge Management: Prepare budgets, calculate charges, produce year-end accounts, and resolve tenant queries.Reporting and Systems: Generate monthly and year-end variance reports, support audits, and maintain housing/finance systems (such as MRI, Civica, Orchard, or Northgate).This is a hybrid role where you''ll be spending 3-4 days per week at the HQ in Chatham, Kent (free onsite parking). Salary on offer £50,889 plus annual bonus, generous holiday allowance and 6% pension. What you ll bring:Proven, hands-on experience in a housing sector rents and service charge role, handling processes from start to finish.Strong knowledge of rent standards and regulatory guidelines.Excellent attention to detail, self-motivation, and the ability to ..... full job details .....