Rent and Service Charge Manager

Service Charge and Rent OfficerLocation: Long Stratton (Hybrid Working Available) Salary: Competitive Contract: Full-Time, Permanent Reports to: Service Charge and Rent ManagerMake a Difference in Social HousingWe are looking for an experienced and detail-oriented Service Charge and Rent Officer to join a busy Housing Operations team.This is an excellent opportunity for a housing professional with experience in service charges, rents, leasehold management, or property management to play a key role in delivering a transparent, accurate, and customer-focused service to residents.You will support the management and administration of service charges, rents, estate charges, utility charges, and sinking funds across a large residential portfolio. Working closely with internal teams, managing agents, residents, contractors, and stakeholders, you will ensure charges are administered fairly, accurately, and in compliance with all relevant legislation and best practice.The RoleAs the Service Charge and Rent Officer, you will be responsible for managing the calculation, application, billing, reconciliation, and communication of rents and service charges while ensuring residents receive clear information and excellent service.You will act as a key point of contact for service charge and rent enquiries, supporting residents while ensuring value for money and regulatory compliance.Key ResponsibilitiesService Charge and Rent AdministrationCalculate, set, issue, and reconcile service ..... full job details .....