Rent Accounting and Finance Officer 5276038

Job Title: Rent Accounting and Finance OfficerRef: Brent 5276038Pay rate: £20.74 per hour PAYERole length: Anticipated 3 months

The role:

We are looking for a detail-oriented and customer-focused professional to join the team as a Rent Accounting and Finance Officer. In this role, you’ll be responsible for the efficient and accurate administration of rent accounting processes and financial procedures, including raising invoices and production and dispatching of energy bills in line with policies and procedures, ensuring accuracy, compliance, and excellent service delivery.

Key responsibilities

Administer rent accounting processes, including raising invoices and issuing energy bills

Provide efficient and professional housing and financial administration support to the housing service

Process and monitor any increases or decreases to the rent debit, ensuring all financial information is fully checked and accurate, including annual rent decreases, increases in service charges, and water rate charges

Maintain and update the Housing Management System (tenancies, debits, charges, etc.)

Process rent adjustments, refunds, and reconciliations in line with council policies

Manage Direct Debits, standing orders, and payment card systems

Liaise with Housing Benefits, DWP, and other agencies to support tenants, including those receiving Universal Credit

Provide accurate financial data, support year-end processes, and ensure data integrity across systems

Respond to resident queries and complaints with a high standard of customer care

Support the promotion of digital services and self-service options for tenants

What the client is looking for

Good standard of numeracy and literacy

Knowledge of at least one of the following: rent accounting processes, direct debit mandate system, housing benefit understanding and social housing rent policy

Demonstrable knowledge of using Microsoft Office packages

Relevant experience of working in a finance environment

Experience of undertaking a variety of mathematical and statistical calculations

Ability to communicate clearly and concisely with a wide range of people

Demonstrate the ability to be solution-focused, taking responsibility and action to promote great customer service

Ability to facilitate online customer engagement activities

Problem solving and decision-making skills with the ability to deal with potentially complex situations and achieve positive outcomes

Flexible approach with the ability to respond effectively to changing circumstances

How to Apply

Quote the Job Title and Reference Number in your application.

Submit your CV in Word format.

Applications are reviewed on a rolling basis—early submission is recommended.

We will also add your details to our mail-out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply directly to our advertised roles.

If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with ..... full job details .....