Renewals Specialist

A global technology organisation is seeking a Renewal Specialist to support its Digital Marketing business on a contract basis. This role will focus on managing customer renewals, supporting sales operations, and ensuring the smooth execution of subscription and licensing agreements.Working closely with the Renewal Specialists and wider customer teams, you will assist in managing maintenance agreements, licence renewals, and new subscription contracts. The role will involve regular reporting, data management, and coordination with both internal teams and external partners.Key ResponsibilitiesSupport the renewal process for maintenance agreements, licence renewals, and subscription contractsAssist Renewal Specialists in managing renewal operations across the digital marketing portfolioPrepare and maintain weekly, monthly, and quarterly reportingEnsure accuracy of renewal data and customer communicationsCoordinate customer notifications related to contract renewalsValidate renewal orders and provide regular status updatesWork closely with internal stakeholders including Sales, Customer Success, and partner teamsMaintain strong relationships with both internal teams and external customersKey RequirementsMinimum 3 years'' experience in a business operations or sales operations environmentExperience supporting commercial or subscription based sales teamsStrong stakeholder management and communication skillsAbility to work effectively in a fast paced and changing ..... full job details .....