£25000/annum
Red Recruitment is recruiting a Renewals Specialist in Solihull to join our client, a telecoms and technology company who are recognised as a leader in their field. This position requires excellent communication skills, a deep understanding of managed services, and a strong focus on customer relationship management.
The salary for this position is -25,000 per annum and contains many benefits.
Package for a Renewals Specialist:
- Salary: -25,000 per annum
- Hours: Monday - Friday, 9am - 5.30pm
- Contract Type: Permanent
- Location: Solihull
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Private medical insurance
- Referral programme
Key Responsibilities of a Renewals Specialist:
- Owning and managing the full contract renewal lifecycle with precision and professionalism
- Communicating proactively with the client to ensure timely and smooth renewals
- Monitoring and tracking the expiration dates of managed service contracts
- Proactively initiating discussions with clients regarding contract renewals
- Preparing and presenting contract renewal proposals to clients
- Negotiating contract terms, pricing, and service level agreements to secure renewals
- Identifying opportunities for upselling additional services or solutions to existing clients
Key Skills and Experience of a Renewals Specialist:
- Previous experience in contract renewal management, customer relationship management or a related role is preferred
- You should be proficient in CRM and contract management software
- KPI driven with a focus on revenue generation and customer retention
- Strong communication and negotiation skills is necessary
- The ability to work collaboratively with cross-functional teams
- You should have a good understanding of managed services, IT solutions, and current technology trends
If you are interested in this position and have the relevant skills required, please apply now!
Red Recruitment (Agency)