Renewals Sales Admin

Renewals AdministratorLocation: SheffieldContract: PermanentThe OpportunityWe are supporting a well-established, growing technology services business as they look to appoint a Renewals Administrator to join their commercial support team.This is an excellent opportunity for someone who enjoys working in a fast-paced, customer-focused environment and has strong administration and organisational skills. The role is focused on managing customer renewals, supporting recurring revenue and working closely with internal teams to ensure a smooth customer experience.You''ll be responsible for coordinating renewal activity, preparing quotations, maintaining accurate records and ensuring contracts are renewed on time.Key ResponsibilitiesManage and track customer contract and service renewals.Prepare accurate renewal quotations and obtain pricing where required.Liaise with customers regarding upcoming renewals and related queries.Work closely with Account Managers and internal teams to progress renewal opportunities.Maintain accurate CRM records and renewal documentation.Follow up outstanding quotations and customer responses.Support the processing of renewal orders and associated administration.Monitor upcoming deadlines and provide regular renewal updates.Escalate potential retention risks or issues where appropriate.Provide wider sales support cover during busy periods or annual leave.About YouYou''ll ideally have:Previous experience in an administration, sales support or customer ..... full job details .....