Removals Move Manager

Removals Move Manager Salary: Up to £30,000Location: CambridgePosition: Permanent, Full TimeStart Date: ASAPAre you passionate about delivering outstanding customer service and looking to build your career with a leading name in the removals and relocation industry?Our client is an award-winning Removals and Storage company with an excellent reputation for customer service and quality. Due to continued growth, they are looking for a proactive and organised Move Manager to join their successful team in Leeds.This is an exciting opportunity for someone with a strong customer service background who enjoys managing multiple tasks, building relationships, and ensuring customers receive a first-class moving experience from start to finish. What you''ll do: As a Move Manager, you''ll take ownership of customer moves, coordinating every stage of the relocation process to ensure a seamless door-to-door service. You''ll act as the main point of contact throughout the move, providing expert support while working closely with internal teams, overseas agents and suppliers.Main Responsibilities:Manage customer moves from quotation acceptance through to successful completionCoordinate complete door-to-door removals servicesDeliver exceptional customer service in line with KPIs and contractual requirementsLiaise with UK and international agent networks, service partners and internal departmentsMonitor consignments and provide customers with regular updates throughout their moveBuild ..... full job details .....