Removals Branch Manager

Removals Branch Manager (Operations-Focused) Location: Avon (West of England)Contract: Permanent, full-timeSalary: Competitive + performance bonus + benefits (vehicle allowance or company vehicle, pension, healthcare)Ready to take full ownership of a busy removals operation? Our client is a respected, long-established removals and storage business in Avon, seeking a hands-on Removals Branch Manager (or Operations Manager) to lead the branch day-to-day, elevate performance, and develop a high-standards, safety-first culture.Why this roleA genuine leadership post with the autonomy to shape people, process, service and results.Strong operational bias: you will run the daily plan, optimise resources, and protect margin through efficient delivery.Clear progression: grow as a Branch Manager or step into a wider Operations remit as the business scales.What you''ll be doingOwn the daily schedule: plan surveys, allocate crews, vehicles and materials, optimise routes/utilisation, and adjust rapidly to late changes.Lead the "ops drumbeat": morning briefs, end-of-day debriefs, whiteboard/WIP control, and focused KPI reporting (OTIF, damage rate, vehicle utilisation, margin per job).Manage people: recruit, coach and line-manage crews and office staff; set rotas; drive accountability, engagement and high service standards.Keep it safe and compliant: RAMS, manual-handling standards, PPE, vehicle/driver checks (including tachographs/driver hours), training records and BAR/quality procedures. ..... full job details .....