Removals Administrator

Our client, a removals company is looking for a Relocation Administrator to join their office in Guildford. Your main task will be: Dealing with enquiries, sending details to the Branch or Agent network and referring to the procedures. Supporting the Branch and Agent network to ensure the smooth running of both enquiries and confirmed movements between the Account, the transferee, the department, the branches and agents. Ensuring that all the relevant paperwork is maintained on a day-to-day basis. Utilising and maintaining the database on a day-to-day basis. Following up Branches and Agents to ensure that a suitable update on enquiries is maintained. Producing invoices and ensuring the authorisation of invoices. Resolving insurance claims with efficiency and tact, according to Company Procedures. Updating and producing procedure sheets for all branches and the Account. To ensure compliance of oneself with the Health and Safety at Work etc. Act 1974. To ensure compliance of oneself with defined quality system policy and procedures in accordance with ISO 9002. Any other duties as may be reasonably requested by the Manager. Must have previous administration experience ..... full job details .....