Remote Vehicle Damage Assessor

Vehicle Image Engineer Location: Remote Salary: £36,000 - £40,000 (depending on experience) Hours: 38.5 per weekThree days at 7.5 hoursTwo days at 8 hoursBenefits: 29 days of annual leave, including statutory bank holidaysAdditional holiday on your birthdayHoliday Purchase Scheme (available after completing the probation period)Employee Benefits Scheme, including confidential counselling and 24/7 GP accessCompany events and functionsFree food daysFree parkingClose to shops and amenities Purpose: Act as a technical expert in vehicle construction and repair.Provide assistance, support, and development opportunities to the office team, enhancing their skills, knowledge, and efficiency.Conduct image-based desktop inspections and authorise independent and manufacturer repairers within agreed tolerance levels.Review complaints related to technical vehicle construction and repair issues, offering guidance and recommendations for the best course of action.Perform regular sample audits of the repair network in line with the Repairer Audit Policy, ensuring compliance with claim circumstances, repair methods, and costs.Role Profile: Enhance colleagues'' knowledge and share best practisesCarry out desk-based image assessment inspectionsManage technical complaints and resolve escalated casesConduct audits of the repair network and provide recommendationsDrive continual improvement across all relevant measuresBuild solid, productive working relationshipsWork co-operatively and ..... full job details .....