https://jobs.co.uk/job/remote-complaints-advisor-cca-recruitment-group--1303941b-ebe9-433c-9ae4-5b8d5d1963a8 RSS feed for Remote Complaints Advisor at CCA Recruitment Group. en-gb Fri, 01 May 2026 22:26:10 GMT https://jobs.co.uk/job/remote-complaints-advisor-cca-recruitment-group--1303941b-ebe9-433c-9ae4-5b8d5d1963a8 https://jobs.co.uk/job/remote-complaints-advisor-cca-recruitment-group--1303941b-ebe9-433c-9ae4-5b8d5d1963a8 Fri, 01 May 2026 11:53:41 GMT Location: Essex | Salary: 30000.00-30000.00 Annual | Type: Permanent | Complaints Handler - Remote Banking and Financial Services Salary: From 30,000 per annum Location: Fully Remote - Work from Home from Day One Hours: Full-time (40 hours), shifts between 8am-8pm, Monday-Saturday Start Dates: Multiple intakes from June onwardsWhy Join?This is an excellent opportunity to join a Great Place to Work UK (2025) recognised organisation that is committed to delivering outstanding customer experiences. You will be part of a supportive and high-performing team within a growing financial services environment, with genuine opportunities for development and progression.About the RoleAs a Complaints Handler, you will take ownership of customer concerns, managing and resolving complex and regulated complaints with professionalism, empathy, and efficiency. This is a fast-paced and rewarding role where you will be responsible for making fair, well-reasoned decisions and ensuring customers receive clear and effective communication throughout.Key ResponsibilitiesInvestigate and resolve customer complaints within agreed SLAs and deadlinesHandle complex and regulated cases with accuracy and attention to detailCommunicate clearly with customers via telephone and written ... Permanent