Relief Female Concierge

Relief Female Concierge - Whitworth House, Cambridge £12.83 per hour Relief hours to cover absence, training and holiday Ref: WH023 Posts restricted to females only. Schedule 9 (part 1) of the Equality Act 2010 applies Whitworth House in Cambridge provides temporary supported housing for young women who are homeless or at risk of homelessness. Join Our Compassionate Team! Are you passionate about making a difference in people''s lives? Do you have a caring nature and a desire to support others when they need it most? If so, we''d love to hear from you! About you As part of the role, you will Be responsible for ensuring that during the night our customers feel safe and supported. Support our customers to manage risk and respond to any concerns of behaviour that may be causing risk or breaching their occupancy agreement. Undertake building health and safety checks throughout the night with some minimal cleaning and housework. Spend time getting to know our customers and be a contact for them should they want reassurance during the night. Manage any visitors that may come to the service and dealing with any behaviours that break the house rules. Work as part of the wider team by undertaking admin tasks and ensuring records are completed so we have a seamless service. Our ideal candidate will have: Proven relevant work experience within this field or security/concierge work. Previous experience of working in a customer-facing environment, dealing with difficult and complex ..... full job details .....