Regulatory Operations - PMO/Business Manager

Regulatory Operations is a global organisation within Payments Operations who support the Trust and Safety Product within the Payments Business as part of the Commercial and Investment Bank (CIB), and is responsible for submitting over 120k reports to Regulators annually. As the Regulatory Operations (RO) PMO/Business Manager you will make the professional lives of the RO management team more effective through proactive, simple, consistent organizational support and leadership. Job responsibilities Executive Support: driving key business initiatives, assisting in day-to-day activities: creation of objectives and accomplishments; Town hall and offsite planning; Talent reviews; Driving people agenda activities across organization, Strategic planning Business Reporting and Review: creation and presentation of periodic non-financial information for business/ governance review with Ops leads, front office and/or FandBM partners Communications: development and management of internal and external communications, e.g.: organizational announcements; Symphony maintenance; Intranet development; Newsletters; Videos; Year-end messaging Metrics; Building out OKR''s (Objectives with Key Results) and ensuring the organisation is measuring what really matters and that metrics are automated in their production and easily accessible for everyone Strategy and Planning: with supported lead, develop and own future plan and strategy for operational support reflecting Business plans over the ..... full job details .....