Registrations Administrator

Registration Administrator, £14.43ph Temporary, 4 months, LondonRegulatory body requires a highly organised and proactive Registration Administrator to provide essential administrative support to the Registration Department. This role plays a key part in ensuring the registration processes run smoothly, efficiently, and in line with agreed KPIs and quality standards.You will support the day-to-day work of the team, contribute to the development and maintenance of administrative systems, and provide a first point of contact for registrants, members of the public, and internal stakeholders.DutiesProvide high-quality administrative support to the Registration Department, including the initial processing of application forms in line with KPIs and quality standards.Process all incoming written correspondence and forms, including electronic scanning, record management, and maintenance of paper and electronic filing systems.Respond to incoming telephone callsAct as Deputy Champion for a designated key process, supporting process efficiency and the development of standard operating procedures and external-facing templates.Provide an initial information service to registrants, members of the public, and other stakeholders, responding confidently to first-level enquiries.Participate actively in training and development activities and keep skills and knowledge up to date.Undertake any other reasonable administrative duties as required.Skills and ExperiencePrevious administrative ..... full job details .....