Registration Officer

Registration OfficerWe are seeking an organised and customer-focused Registration Officer to support applicants and members throughout the registration lifecycle.Salary: £31,000 per yearLocation: Hybrid working, home and London office, with monthly office attendanceHours: Full time, 35 hours per week, 9.00am to 5.00pm, Monday to FridayContract: PermanentClosing date: 24 August 2026 at 5.00pm (we reserve the right to close the role early should a suitable candidate be found)Interviews: Online interviews during the week commencing 24 August, followed by in-person interviews during the week commencing 31 AugustAbout the roleAs Registration Officer, you will support members, applicants and members of the public by responding to enquiries and administering key registration and membership processes. You will play an important role in ensuring the register remains accurate, up to date and reflective of professional standards.Working closely with colleagues across the organisation, you will help deliver an excellent member experience while contributing to the smooth running of registration and renewal activities.Key responsibilities include:Processing applications, renewals, membership updates and exits accurately and efficientlyMaintaining accurate member and registration recordsResponding to enquiries by email, telephone and other channelsApplying policies, procedures and guidance consistently and fairlyProducing reports and supporting data quality activitiesAdministering renewal ..... full job details .....