Registration Manager

Registration Manager - Kennington

Salary: -50-58k

Amazing benefits

Hybrid working

Join a well-established and professional independent statutory body dedicated to regulating areas of the healthcare sector and ensuring patient safety!

We are seeking an enthusiastic and skilled Registration Manager to lead our registration function in our vibrant office located in Lambeth, London-just a short 6-minute walk from Kennington train station.

As the Registration Manager, you will oversee a dedicated team consisting of 2 Registration Officers and 1 Administrator. Reporting directly to the Director of Corporate Services, you will play a pivotal role in maintaining the accuracy and reliability of our Register, managing the continuous professional development (CPD) cycle, and enhancing our registrants'' portal and database.

Key Responsibilities:

• Ensure prompt and accurate processing of all applications. Provide clear guidance on complex cases and support panel decisions.
• Review and update processes, documentation, and web resources to enhance our operational efficiency.
• Produce insightful data analyses and reports for the Education Committee and Council while monitoring team performance.
• Deliver exceptional service by responding to enquiries and complaints, ensuring clear communication of registration processes.
• Collaborate with third-party suppliers and partners to adopt best practises.
• Implement robust quality assurance processes and ensure compliance with company policies, including risk management and data protection.

What You Bring:

• Proven leadership skills with the ability to inspire and motivate a team.
• Strong written and verbal communication skills for engaging stakeholders at all levels.
• A knack for process improvement and a passion for enhancing customer experience.
• Excellent organisational skills, capable of multitasking in a fast-paced environment.
• A strategic mindset, with experience in developing innovative solutions to complex challenges.
• Proficiency in IT tools (Outlook, Word, Excel, PowerPoint, and CRM systems).

Qualifications:

• Educated to degree level or equivalent.
• Previous experience in a relevant field, with a focus on service delivery and line management.
• Knowledge of the statutory regulatory environment is a plus!

Personal Attributes:

• A commitment to equality, diversity, and inclusion.
• A calm demeanour under pressure, with the ability to manage competing demands effectively.
• Accountability for high standards of service delivery across your team.

This is an incredible opportunity to join a dedicated team committed to ensuring the highest standards of chiropractic practise. If you''re ready to make a difference and lead with passion, we want to hear from you!

How to Apply: Ready to take the next step in your career? Submit your application today! We look forward to welcoming a new member to our team who shares our values of integrity, inclusion, and respect.

Join us in our mission to safeguard patient safety and enhance the chiropractic profession!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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