Registration And Ceremonies Officer - Chelsea

Role Details:Location: London (SW3 5EZ)Contract Type: Zero-hoursClient: RBKC (Royal Borough Of Kensington and Chelsea)Pay Rate: 25 per Hr.(Weekdays) 36 per Hr.(Weekends) - PAYESchedule: Monday to Friday, with weekend availability requiredRequirement: Valid passport About the Role: This position involves supporting registration services and ceremonies while delivering a high standard of customer service. You will work closely with a team to ensure smooth operations, assist customers in a professional manner, and handle sensitive information within a legal framework. Key Responsibilities and Skills:Work collaboratively with the team to meet objectivesDemonstrate flexibility and adapt to different duties, sometimes at short noticeInteract with customers in a friendly, professional, and respectful mannerAccurately gather and manage detailed information in line with legal requirementsMaintain excellent customer service, even under pressure and tight deadlinesUse various computer systems and software confidentlyEnsure neat, clear handwriting (including use of fountain pen and ink)Represent the organisation with a high standard of personal presentationHandle confidential documents with speed and accuracyDeliver public-facing duties, including ceremonies, with confidence Desirable Experience:Previous experience in registration servicesKnowledge of registering births, deaths, marriages, and civil partnershipsExperience handling legal or official documentation ..... full job details .....