Registered Manager

Role Overview

The Registered Manager will oversee the operational, regulatory and day-to-day running of a supported living service in the Redruth (TR15) area. This is a 40 hours per week position, leading a person-centred service that promotes independence, safety, and positive outcomes for supported individuals.

Key Responsibilities

• Act as the Registered Manager for a supported living setting, ensuring compliance with all CQC and relevant legislation.
• Maintain high standards of governance, quality assurance, and safeguarding.
• Provide strong leadership to the staff team, ensuring effective supervision, development, and appropriate staffing levels.
• Deliver a person-centred support approach, focusing on choice, dignity, and independence.
• Ensure care plans are followed and regularly reviewed, with accurate recording and clear communication.
• Manage risk effectively, supporting safe environments and robust incident management.
• Coordinate with external professionals (e.g., health and social care partners), families, and stakeholders.
• Ensure medication management processes meet required standards and audits are completed.
• Lead service improvement initiatives, including audits, reporting, and action planning.
• Oversee recruitment, training, induction, and compliance processes in line with organisational policy.
• Maintain accurate documentation, policies, and records for inspection readiness.

Requirements / Essential Criteria

• Experience managing or leading within a supported living or similar care setting.
• Ability to demonstrate strong knowledge of CQC regulations, safeguarding, and compliance expectations.
• Strong leadership skills with the ability to manage staff, rotas, and performance.
• Excellent communication skills and the ability to build relationships with individuals, families, and external partners.
• Strong organisational skills with attention to detail in record keeping and reporting.
• Relevant qualifications and/or experience to support Registered Manager responsibilities (as required by regulation and internal standards).

Desirable Criteria

• Prior Registered Manager experience.
• Knowledge of incident reporting, audits, and quality improvement processes.
• Experience supporting individuals with diverse needs within supported living.