Registered Manager

The Registered Manager is responsible for the day-to-day operational management of the clinic, working under the strategic direction of the Director / owners to oversee finance, human resources, regulatory compliance, patient experience and facilities management. The role acts as the bridge between clinical care and business management, ensuring high standards of quality and patient safety while delivering sustainable profitability and growth for the business. (1) Business Operations and Strategy Work with the Director / Administrative General Manager to contribute to the annual business plan and budget Monitor KPIs (patient volumes, utilisation rates, average fee per consultation, cancellation rates, etc.) and submit monthly reports to the leadership team Standardise and continuously improve operational processes, patient flow and appointment scheduling Support the development of business cases for new service lines or specialty areas (2) Financial Management Oversee billing and collections processes for insurers and self-pay patients Review fee schedules and negotiate supplier contracts Support the preparation of monthly and quarterly business reports (3) HR and People Management Oversee recruitment, onboarding, rostering and attendance management for clinical and non-clinical staff Manage the performance appraisal process, goal-setting and training and development plans, including mandatory training Maintain employment policies and contracts, and handle disciplinary ..... full job details .....