Registered Manager

Main Responsibilities

• Lead, manage, and inspire the domiciliary care team to deliver person-centred services to children, young people, and adults.
• Ensure full compliance with CIW regulations and all relevant statutory and contractual requirements.
• Oversee service provision across North Wales, including recruitment, training, and supervision of staff.
• Develop and implement policies, procedures, and best practices to maintain and improve service quality.
• Promote safeguarding and ensure that the wellbeing and safety of service users is central to all activities.
• Establish and maintain positive relationships with service users, families, commissioners, and external agencies.
• Monitor and evaluate care standards, identifying areas for continuous improvement.
• Manage budgets, resources, and rotas efficiently and effectively.
• Respond to any concerns, complaints, or incidents in a timely and professional manner.
• Participate in on-call management as required.

Essential Requirements

• Registered Manager qualification (Level 5 Diploma in Leadership for Health and Social Care Services - Children and Young People''s/Adults'' Management or equivalent).
• Current registration with Care Inspectorate Wales (CIW) or eligibility to register.
• Significant experience in a managerial role within domiciliary care, supporting children, young people, and adults.
• In-depth knowledge of CIW regulations, safeguarding, and best practice in home care services.
• Excellent leadership, communication, and organisational skills.
• Ability to build rapport with service users, families, staff, and external stakeholders.
• Strong problem-solving and decision-making abilities.
• Full driving licence and willingness to travel across North Wales as required.
• Right to work in the UK.

Desirable Attributes

• Previous registration with CIW
• Experience in multi-site service management.
• Up-to-date training in child and adult safeguarding.
• Experience supporting individuals with complex needs, including physical disabilities, mental health conditions, Learning Disabilities and Autism.
• Welsh language skills (desirable but not essential).

Benefits

• Competitive salary and benefits package.
• Ongoing professional development and career progression opportunities.
• Supportive and inclusive working environment.
• Contribution to the delivery of crucial care services within the community.

Application Process

To apply, please submit your CV and a covering letter outlining your suitability for the role. Successful candidates will be subject to enhanced DBS checks and reference checks in line with CIW requirements.
Join Banquo Limited and play a vital role in shaping outstanding domiciliary care across North Wales.