Regional Support Associate

Regional Support Associate - Single Family Housing Job description35k (travel will be reimbursed)Derby, Northampton and Essex - will need to drive across all 3 sights.Permanent, 9:00-5:30, Full time Covering areas such as Derby, Northampton and Essex and reporting to the a Regional Manager, the Single-Family Homes Divisional Support Associate will provide comprehensive administrative and operational support to ensure smooth delivery of services across the division. This role combines customer service, coordination, and on-site responsibilities to maintain high standards of property management and client satisfaction Job requirementsKey Tasks Administrative and Customer Service: Act as the first point of contact for customer inquiries, providing timely and professional responses. Maintain accurate records of customer interactions, appointments, and service requests. Prepare and update documentation related to property management and compliance. Viewing Coordination: Assist with scheduling and confirming property viewings with clients and agents. Ensure properties are prepared and presentable for viewings. Liaise with internal teams to manage viewing calendars efficiently. Inventory and Defect Management: Conduct property inventories and maintain detailed records. Perform defect checks and report findings to relevant teams for resolution. Track progress of repairs and ensure timely completion. Supplier and Contractor Organisation: Coordinate with suppliers and contractors ..... full job details .....