Regional Property Repairs Manager

Daily Rate: 450 per day Location: North LondonJob Type: Interim (3 months with the opportunity to apply for a permanent role)Client: Housing AssociationWe are seeking an experienced Interim Regional Property Repairs Manager to oversee a team of surveyors in North London. This role is crucial for managing legal disrepair cases and requires a candidate who has acted as an expert witness in disrepair and attended court. This is a hybrid role with three days required in Southgate.Day-to-day of the role:Oversee the management of legal disrepair cases, leaseholder alteration requests, complaints, complex repairs/renewals, and major voids.Manage contractors in line with contracts, seeking continuous improvement and ensuring clear communication with all parties.Provide excellent customer service and implement improvements based on feedback from customer satisfaction surveys.Monitor and report on performance for all KPIs with commentary to support to ensure service to customers is consistent and of an expected standard.Hold operational weekly/monthly meetings with relevant stakeholders (Legal, Housing, Compliance) and ensure accurate records are kept and circulated.Lead on regional issues, ensure trackers are up to date and in a reportable state at short notice.Manage relationships and understand the requirements and contractual differences with internal colleagues/stakeholders.Required Skills and Qualifications:Strong leadership skills with experience in managing a team working on ..... full job details .....